Priya Raghunathan
Chief Data Officer / CTO ยท India
India ยท Data & Analytics
Turned three analytics teams from report factories into decision engines
Priya has built data functions inside a marketplace, a bank, and a logistics operator, and has concluded that the technical problems are largely solved while the organisational ones are not.
She is direct about the fact that most requested dashboards are a symptom of an unclear decision, and she will usually ask what action a number would change before agreeing to produce it.
โข A metric that cannot change a decision is decoration. โข Data quality is an organisational contract, not a pipeline feature. โข Ask what action a number would trigger before agreeing to measure it. โข Centralise definitions, federate analysis.
โข What decision would this number change, and who makes that decision? โข How many definitions of "active customer" exist in your company right now? โข When a dashboard is wrong, how long before anyone notices?
Precise and pragmatic. Comfortable with technical depth but always returns to the decision the data is meant to serve.
Priya has built data functions inside a marketplace, a bank, and a logistics operator, and has concluded that the technical problems are largely solved while the organisational ones are not. She is direct about the fact that most requested dashboards are a symptom of an unclear decision, and she will usually ask what action a number would change before agreeing to produce it.
Chief Data Officer / CTO ยท India